How Partners Kill Good ERP Software
Then the software gets blamed.
ERP on the Brink exposes why ERP failure has become normal, and why it does not have to stay that way.
Drawing on decades of experience selling, implementing, and rescuing ERP projects, Peter Joeckel and Kati Hvidtfeldt show business leaders how to select software based on real business needs, expose hidden risk early, prove critical processes before implementation, and build an internal team that can lead after the consultants leave.
Our mission is to help companies escape the industry's cycle of accepted failure and replace it with a Gold Standard for ERP success, built on readiness, proof, customer knowledge, and accountability.
Separate real business fit from polished demos, promises, and scripted feature theater.
Find data, integration, training, reporting, and customization risk before it becomes a change order.
Do the work that should happen before the full implementation meter starts running.
Use Day-in-the-Life scenarios and Conference Room Pilots to prove how the business will actually run.
Challenge unnecessary customization and stop recreating yesterday's problems inside tomorrow's ERP.
Create internal knowledge and accountability so your company is not trapped by the implementation partner.
Chapters 1–4: The normalization of failure, the ERP Wheel of Pain, and why generic advice has not fixed the problem.
Chapters 5–10: Vendor Olympics, demo illusion, requirements, budget traps, dependency, and hidden change orders.
Chapters 11–19: Executive alignment, culture, pre-projects, reporting, discovery, demos, and vanilla ERP.
Chapters 20–26: Readiness, CRP, integration, data, education, four workstreams, and proving the system before full implementation.
Chapters 27–30: Customer advocacy, better consumers, better partners, and a new definition of ERP success.
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Peter has spent decades selling, implementing, and rescuing ERP projects, while asking why the industry keeps making the same expensive mistakes. His focus is practical: protect the software decision, expose risk early, and help companies stop accepting ERP failure as normal.
Kati brings decades of ERP, business applications, operations, and customer-side experience focused on helping organizations become smarter consumers of ERP. Her work centers on readiness, proof, data, integrations, internal ownership, and reducing implementation risk before it becomes expensive.
Protect the software decision. Take back control. Stop treating ERP failure as normal.